FAQ
About the Sunglasses
Are ClearTide sunglasses polarized?
Yes — all ClearTide lenses are fully polarized and offer UV400 protection. They’re designed to reduce glare and enhance clarity on the water, road, and everyday life.
What materials are they made from?
Our frames use TR90 — a lightweight, flexible, and durable material that holds up to heat and impact. Each pair is made for comfort and everyday wear.
Do they come with a case?
Every pair includes a matte black microfiber pouch and cleaning cloth, packaged in a recyclable cardboard box.
Are they unisex?
Yes. The Voyager was designed with a universal fit and minimalist silhouette that looks great on all face shapes.
Shipping & Orders
Where do you ship from?
We ship from the U.S. and typically process orders within 2–3 business days.
How long does shipping take?
U.S. orders usually arrive in 3–7 business days. You’ll receive tracking as soon as your order ships.
Do you offer international shipping?
Not yet — but it’s coming as we grow. Join our email list to be the first to know when international shipping is available.
How much is shipping?
Flat-rate U.S. shipping is $4. Orders over $75 ship free.
Returns & Exchanges
What is your return policy?
If your sunglasses arrive damaged or you’re not fully satisfied, you can return or exchange them within 30 days of delivery.
How do I start a return?
Email us at hello@cleartideoptics.com with your order number and reason. We’ll take care of the rest.
Are there any return fees?
Return shipping is free for damaged or defective items. For other returns, shipping costs are non-refundable.
Care & Warranty
How should I clean my sunglasses?
Use the included microfiber cloth and mild soap with warm water. Avoid paper towels or harsh chemicals to protect the lens coating.
Do you offer a warranty?
Yes — ClearTide sunglasses are backed by a 1-year limited warranty against manufacturer defects in materials or workmanship.
Other Questions
How can I contact you?
Email us anytime at hello@cleartideoptics.com or message us on Instagram @cleartideoptics. We usually reply within 24–48 hours.
Do you work with content creators?
Yes! If you’re a creator interested in collaborations, reach out to hello@cleartideoptics.com with your profile and ideas.